Exchange and Return Information

Return and Exchange Conditions: You can send the product(s) you have purchased for exchange or refund within 14 days from the date you receive your order, provided that they are unworn, unwashed, and the labels are not damaged. Change: If you want to change the product(s) you have purchased, you must contact customer service. Product exchange cannot be made except for size change, you can send the product back. Return: You can send the product(s) you want to return to us within 14 days from the date you receive the order, provided that you comply with the return and exchange conditions. After the product/products reach us, they will be examined within 3 business days and if it is confirmed that there is no obstacle to resale, your refund will be made. Return Shipping: You must send the product(s) you want to return to our address. Once the product(s) you want to return reach us, it will be processed within 2 business days. To send your return, you need to contact our WhatsApp line and get a return code. Return and Exchange Rejection: Your return or exchange requests for products that have been sent after the return or exchange period has been exceeded or that are not in the same condition as they were delivered (worn, washed, worn, tags removed) will be rejected. In such cases, you will be informed by e-mail and the product(s) will be sent back to you. Refunds: If the product/products you return comply with the return and exchange conditions, our company forwards the refunds to the bank within 2 business days. The average time for the refunded amount to be reflected on credit cards is 1-3 business days. In accordance with bank practices, transactions made in installments are refunded in the same way. Exchanges and returns are made free of charge with the customer code and return code sent to you. For the return code, you need to contact our WhatsApp line and get the return code. * Exchanges and returns cannot be made for international orders. Products purchased from abroad cannot be returned due to customs procedures. Whatsapp Customer Service Line: +90 545 793 24 93